“Fix LDPlayer InvalidVirtualBox Error by Deleting .LdVirtualBox”
LDPlayer may show "Sorry, the player encountered an error. Please try to repair. Failed to get COM interface (InvalidVirtualBox)." Choosing repair does not fix the problem. In the reported cases, deleting the .LdVirtualBox folder in your us
Before You Start
Prerequisites: Back up any LDPlayer data you need before you delete the folder. This guide does not describe the folder's contents.; A File Explorer window, so you can check the folder path in the address bar.; Close LDPlayer before you start.
Step-by-Step
- Open This PC in File Explorer.
- Click the address bar, type `%USERPROFILE%`, and press Enter.
- Find the folder named `.LdVirtualBox`. If you do not see it, turn on Hidden items from the View menu.
- Confirm that the folder path is in your user profile, then delete the `.LdVirtualBox` folder.
- Open LDPlayer.
## Overview LDPlayer may show “Sorry, the player encountered an error. Please try to repair. Failed to get COM interface (InvalidVirtualBox).” Choosing repair does not fix the problem. In the reported cases, deleting the .LdVirtualBox folder in your user profile clears the error. LDPlayer then launches again.
## Why this works The error points to a problem with the VirtualBox data that LDPlayer reads when it starts. The .LdVirtualBox folder in your user profile holds that data. Deleting the folder forces LDPlayer to create it again when it starts. This guide does not describe the folder’s full contents.
## What to expect LDPlayer should open without the repair prompt. The folder may appear again after LDPlayer starts. If the same error returns, the folder is not the only cause, so check the troubleshooting links below.
## Common mistakes
- Deleting the folder while LDPlayer is still running.
- Searching for a folder with a similar name somewhere else. Start from
%USERPROFILE%as the steps say. - Not turning on Hidden items. If you cannot see the folder, check the View menu.
- Deleting the folder without backing up instance data first. This guide does not say what the folder holds.
- Choosing repair instead of deleting the folder. The reports say repair does not fix this error.
## When to contact support If the error returns after you delete the folder, contact LDPlayer support. Include the exact error text and your LDPlayer version.
## When not to use this step If you see a different COM error, such as InvalidClientClass, use the matching guide instead.
## Before you delete anything Close LDPlayer and confirm that the folder you found is inside your user profile. If you are unsure, copy the folder to another location first, then delete the original. If the error returns, you can put the copy back to compare.
## Verify LDPlayer opens without the InvalidVirtualBox error.
## Notes
- If the error returns, or a different COM error appears, read the guide on the InvalidClientClass error.
## Troubleshooting
- Fix the Failed to Get COM Interface (InvalidClientClass) Error
- Fixing the Invalid Virtual Disk (InvalidMedium) Error in LDPlayer
## Related